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Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
This website is operated by Jardine Motors Group UK Limited on behalf of its wholly owned subsidiaries: Lancaster Plc; Jardine Automotive Limited; Stratstone Luxury Vehicles Limited; Jardine Cars Limited; Jardine Specialist Cars Limited; Jardine Sports Cars Limited; Abridge Loughton TPS Limited; and Wayside Trade Parts Limited.
We represent some of the world’s most prestigious and recognised car marques. We operate a number of motor vehicle franchises in approximately 60 locations.
This cookie policy relates to your use of our website, www.jardinemotors.co.uk.
A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us to recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us tobuild profiles of user types and monitor advertising partners. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested, examples include essential cookies in the context to enable you to reserve a vehicle or book services offered by our Jardine Motors Group UK Limited or its wholly owned subsidiaries.
You can withdraw any consent to the use of cookies or manage any other cookie preferences by amending your cookie settings within your internet browser or by using our cookie setting function located at the bottom of the website. It may be necessary to refresh the page for the updated settings to take effect.
The table below provides more information about the cookies we use and why:
| Host | Cookie name | Purpose | Duration | Type |
| Jardinemotors.co.uk | __qca | New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications. | 8 months | Necessary |
| Jardinemotors.co.uk | __utma | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit sent to Google Analystics. | 2 years | Statistics |
| Jardinemotors.co.uk | __utmb | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. | Session | Statistics |
| Jardinemotors.co.uk | __utmc | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit sent to Google Analystics. | Session / 2 years | Statistics |
| Jardinemotors.co.uk | __utmt | Used to throttle request rate for Google Analystics. | 4 years | Statistics |
| Jardinemotors.co.uk | __utmz | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit sent to Google Analystics. | 6 months | Statistics |
| Jardinemotors.co.uk | _csrf | Security Cookie | SCRF Token | Necessary |
| Jardinemotors.co.uk | _ga | Used to distinguish users via GA (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage) | 2 years / 1.5 years | Statistics |
| Jardinemotors.co.uk | _gid | Used to distinguish users via Google Analytics (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage) | 24 hours | Statistics |
| Jardinemotors.co.uk | _mkto_trk | New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications. | 1.5 year | Necessary |
| Jardinemotors.co.uk | _sp_id.{{DOMAIN HASH}} | It is used to persist information about a user's activity on the domain between sessions to provide Business Intelligence for GForces. It contains the following information: - An ID for the user based on a hash of various browser attributes - How many times the user has visited the domain - The timestamp of the user's first visit - The timestamp of the current visit - The timestamp of the last visit - The ID of the current session" | 2 years | Statistics |
| Jardinemotors.co.uk | _sp_ses.{{DOMAIN HASH}} | The only purpose of this cookie is to differentiate between different visits to provide Business Intelligence for GForces. | 1 month | Statistics |
| Jardinemotors.co.uk | 1P_JAR | Google Analytics tracking - undefined | 1 month | Statistics |
| Jardinemotors.co.uk | ajs_anonymous_id | New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications. | 6 months | Necessary |
| Jardinemotors.co.uk | ajs_group_id | New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications. | 6 months | Necessary |
| Jardinemotors.co.uk | ajs_user_id | New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications. | 6 months | Necessary |
| Jardinemotors.co.uk | APISID | Google Analytics tracking - undefined | 2 years | Statistics |
| Jardinemotors.co.uk | auto0.ssodata | Used for user account for finance once logged in | System | Necessary |
| Jardinemotors.co.uk | check | Save layout type on used car listing selected by user. After refresh we set the same layout type. | 1 month | Necessary |
| Jardinemotors.co.uk | co/verifier/{domain}/{token} (token and domain dependant on request and tenant, domain url encoded) | Used for cross origin authentication | System | Necessary |
| Jardinemotors.co.uk | com.auth0.auth.{uid} (name contains a unique identifier per login request for auth0) | Used for user account for finance login request | S | Necessary |
| Jardinemotors.co.uk | CONSENT | Google Analytics tracking - undefined | 20 years | Marketing |
| Jardinemotors.co.uk | ei_client_id | New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications. | 1.5 year | Necessary |
| Jardinemotors.co.uk | HSID | Contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages. | 2 years | Necessary |
| Jardinemotors.co.uk | intercom-id-cyym0u3i | New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications. | 21.5 years | Necessary |
| Jardinemotors.co.uk | iqw | A cookie used to hold the user finance criteria eneterd into the finance calulator which will then show the same criteria when moved to another vehicle. | 30 years | Necessary |
| Jardinemotors.co.uk | ivspid.{{DOMAIN HASH}} | It is used to persist information about a user's activity on the domain between sessions to provide Business Intelligence for Ivendi for their financal calculator. It contains the following information: - An ID for the user based on a hash of various browser attributes - How many times the user has visited the domain - The timestamp of the user's first visit - The timestamp of the current visit - The timestamp of the last visit - The ID of the current session | 2 years | Statistics |
| Jardinemotors.co.uk | ivspses.{{DOMAIN HASH}} | The only purpose of this cookie is to differentiate between different visits to provide Business Intelligence for Ivendi finance calculator. | 4 years | Statistics |
| Jardinemotors.co.uk | JSESSIONID | This cookie is used to store a session identifier so that New Relic can monitor session counts for an application. | Session | Necessary |
| Jardinemotors.co.uk | NID | Contains a unique ID Google uses to remember your preferences and other information from your google search. | 6 months | Marketing |
| Jardinemotors.co.uk | Payments | maintains the users session, keeping them logged in during the payment process | Session only | Necessary |
| Jardinemotors.co.uk | PHPSESSID | Storing a random session ID of user | Session only | Necessary |
| Jardinemotors.co.uk | postcode | When a postrcode is typed by user it is saved in this cookie. We need this to populate post code field after refresh/visit page with postcode field. | Session | Necessary |
| Jardinemotors.co.uk | queryString | save used search query string called on used vehicles listing. We need it to get used search params set by user to use on details page | Session | Necessary |
| Jardinemotors.co.uk | S | Google Analytics tracking - undefined | End of session | Statistics |
| Jardinemotors.co.uk | Servicing | Data used to store important info during booking process session (data received by partners API’s, user choices.…. etc.) | Session | Necessary |
| Jardinemotors.co.uk | SID | Contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages. | 2 years | Necessary |
| Jardinemotors.co.uk | SIDCC | Google Analytics tracking - undefined | 2 years | Statistics |
| Jardinemotors.co.uk | sp | Stores information where site visitors need to be uniquely identified across multiple different domains or pages within a website to provide Business Intelligence for GForces. | 1 year | Statistics |
| Jardinemotors.co.uk | sp_landing_page | Snowplow landing page information - which url of the website the user starts their journey in the website | 1 hour | Statistics |
| Jardinemotors.co.uk | sp_referrer_url | The referer page url (last foreign url before hitting website) | 1 hour | Statistics |
| Jardinemotors.co.uk | SSID | Google Analytics tracking - undefined | 2 years | Statistics |
| Jardinemotors.co.uk | trackingIpFilter | Stores the user IP address when visiting the website for geo location enrichment to provide Business Intelligence about users locations and for cyber security purposes in the event a user uses the website maliciously. | 2 years | Necessary |
| Jardinemotors.co.uk | TSNGUID | New Relic is a server montioring tool implemenbted by GForces to continually report the health and stability of the servers used to host the websites and web applications. | 6 months | Necessary |
| Jardinemotors.co.uk | i18next | Storing User current locale | Session only | Necessary |
| Jardinemotors.co.uk | gae_all pages_nav interaction_used cars | Event tracking | System | Tracking |
| Jardinemotors.co.uk | gae_mot pages_mot booking_thank you | Event tracking | System | Tracking |
| Jardinemotors.co.uk | gae_product pages_value my vehicle_button click | Event tracking | System | Tracking |
| Jardinemotors.co.uk | gae_scroll depth_driving seat_all pages | Event tracking | System | Tracking |
| Jardinemotors.co.uk | gae_used car pages_saved cars | Event tracking | System | Tracking |
| Jardinemotors.co.uk | LinkedIn Insight | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Sidebar Contact Us | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Sidebar Online Chat | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Sidebar Online Chat Icon | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Social Share - Email Click - Sidebar | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Social Share - Facebook Click - Sidebar | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Social Share - Twitter Click - Sidebar | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Social Share Sidebar Click | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Success Factors - Outbound Clicks | Event tracking | System | Tracking |
| Jardinemotors.co.uk | TalkativeGA | Talkative Event tracking | System | Tracking |
| Jardinemotors.co.uk | Universal Analytics - Jardine Account | Event tracking | System | Tracking |
| Jardinemotors.co.uk | Valuations - Virtual Page View | Page Views tracking | System | Tracking |
| landrovershop.jardinemotors.co.uk | HPSESSID | System | ||
| jardinemotors.co.uk | _ga | System | ||
| jardinemotors.co.uk | _gid | System | ||
| jardinemotors.co.uk | calltracksUID | System | Tracking | |
| landrovershop.jardinemotors.co.uk | form_key | System | ||
| landrovershop.jardinemotors.co.uk | form_key | System | ||
| landrovershop.jardinemotors.co.uk | mage-cache-sessid | System | Tracking | |
| landrovershop.jardinemotors.co.uk | mage-cache-storage | System | Tracking | |
| landrovershop.jardinemotors.co.uk | mage-cache-storage-section-invalidation | System | Tracking | |
| landrovershop.jardinemotors.co.uk | mage-messages | System | ||
| landrovershop.jardinemotors.co.uk | mage-translation-file-version | System | ||
| landrovershop.jardinemotors.co.uk | mage-translation-storage | System | Necessary | |
| landrovershop.jardinemotors.co.uk | product_data_storage | System | Necessary | |
| landrovershop.jardinemotors.co.uk | recently_compared_product | Session | Necessary | |
| landrovershop.jardinemotors.co.uk | recently_compared_product_previous | Session | Enhancement | |
| landrovershop.jardinemotors.co.uk | recently_viewed_product | Session | Enhancement | |
| landrovershop.jardinemotors.co.uk | recently_viewed_product_previous | Session | Enhancement | |
| landrovershop.jardinemotors.co.uk | section_data_ids | Session | Tracking | |
| Jardinemotors.co.uk | sp_sessions | Session | Tracking | |
| landrovershop.jardinemotors.co.uk | user_allowed_save_cookie | Necessary | ||
| landrovershop.jardinemotors.co.uk | wp_customerGroup | Necessary |
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
Please contact us at Customer Services:
Customer Services - Jardine Motors Group
Riverview Suite
NE Business & Innovation Centre
Sunderland Enterprise Park East
Sunderland
Tyne & Wear
SR5 2TH
This policy was published in November 2019 and last updated in August 2019.
We may change this policy from time to time, when we do we will inform you via our website.